Returns

We do accept returns that meet the following conditions:

• The item must have been purchased through our own Wusthof.ca online store

• The item must be unused and in the original retail packaging

• The return or exchange request must be made within 7 days of receipt of shipment.
  
  Holiday Return Policy

  Purchases made between November 1, 2023 and December 31, 2023 will be eligible for exchange or refund until January 31, 2024.

Holiday Return Policy

Purchases made between November 1, 2023 and December 31, 2023 will be eligible for exchange or refund until January 31, 2024.

To begin your return, enter your order number and shipping postal code in the form above to start the return process. Choose the item(s) you would like to return and the reason for return.

Yes! You will receive a prepaid USPS shipping label to print and use for your return.

Returns are confirmed within 7 days of receiving the package at our warehouse. Once your return is accepted, the reimbursement, exchange, or credit will be issued within 7 days of our services accepting your return.

Please email info@wusthof.ca.